At icrown2a, we believe online gambling should be an enjoyable form of entertainment, not a burden. We provide the tools and support every Malaysian member needs to play with peace of mind, in control, and responsibly at all times.
Online gambling is a legitimate and enjoyable form of entertainment when done responsibly. Like all forms of entertainment, the key is balance — knowing your limits, playing within your financial means, and always keeping in mind that winning and losing are both part of the experience.
Icrown2a takes this responsibility seriously. We don't just provide a gaming platform — we also ensure every member has access to the information, self-control tools, and support needed to maintain healthy playing habits. We believe that responsible gambling is not only good for our members, but essential to the long-term sustainability of this industry as a whole.
As an icrown2a member, you have full control over your gaming experience. From setting daily deposit limits to taking a temporary break or self-excluding entirely — all these options are right at your fingertips. Our support team, operating 24 hours a day, 7 days a week, is always ready to assist you whether you need guidance or simply want to talk about your gaming experience.
Check whether you are playing responsibly
All these tools are available directly in your account — free, easy to use, and effective immediately
Set daily, weekly, or monthly deposit limits based on your financial capacity. These limits take effect immediately and cannot be increased within 24 hours of a change being requested — giving you time to reconsider.
Set the maximum loss amount you are willing to absorb within a given period. Once this limit is reached, the platform will automatically stop your wagering session for the designated duration.
Set a time limit for each of your gaming sessions. The system will send an alert as you approach the time limit and will automatically end the session once the limit is reached, helping you maintain balance in your daily life.
Need a short break? Activate a temporary break for 24 hours, 48 hours, one week, or one month. During the break period, you will not be able to log in or place any wagers on the icrown2a platform.
For long-term protection, you may choose to self-exclude from the icrown2a platform for 6 months, 1 year, 3 years, or permanently. Self-exclusion requests cannot be reversed before the period ends.
Opt out of receiving any promotional offers, bonuses, or marketing communications that may encourage further wagering. You can manage this preference at any time through your account settings.
Gambling problems often develop gradually and go unnoticed. Here are some warning signs to watch out for — whether in yourself or someone you care about:
Chasing losses: Continuously increasing wagers to try to recover money already lost, even as the situation worsens.
Lying about gambling: Hiding the amount of time or money spent gambling from family members or friends.
Gambling affects your finances: Borrowing money, selling assets, or failing to pay bills because of gambling.
Unable to stop: Feeling unable to control, cut back, or stop gambling despite repeated attempts.
Emotional changes: Feeling restless, irritable, or stressed when not gambling, or using gambling as an escape from problems.
Neglecting responsibilities: Work, family, or studies are affected due to excessive time spent gambling.
Answer the following questions honestly. If you answer "yes" to 3 or more questions, we encourage you to contact our support team.
Have you ever felt the need to gamble with increasing amounts of money to get the same level of excitement?
Have you ever tried to cut back or stop gambling but failed?
Has gambling ever caused problems in your relationships with family or friends?
Have you ever borrowed money or sold belongings to fund your gambling?
Do you feel anxious or uneasy when you are unable to gamble?
Have you ever hidden your gambling activities from people you care about?
Has gambling ever affected your work performance, studies, or daily responsibilities?
Activating self-control tools on icrown2a is straightforward and can be done at any time without needing to contact the support team first.
Access your account via the icrown2a website or mobile app using your existing username and password.
Click the profile icon at the top right and select "Account Settings" from the dropdown menu.
On the settings page, find and click the "Responsible Gaming" tab to view all available self-control tools.
Select the type of limit or tool you wish to activate, enter the desired value or duration, then confirm your selection.
You will receive a confirmation email to your registered address. The self-control tool will take effect immediately once confirmed.
Set a daily limit from RM10 up to an amount of your own choosing. Changes to a lower limit take effect immediately; changes to a higher limit require a 24-hour waiting period.
View the full statistics of your gaming activity — total time played, total wagers, wins, and losses — directly from your account dashboard.
Enable automatic reminders that pop up on screen every 30, 60, or 90 minutes during your gaming session so you always stay aware of how much time has passed.
Lock your account immediately for a 24-hour period if you feel your gambling is getting out of control. No gameplay access is permitted while the account is locked.
Receive a monthly betting activity statement sent directly to your email, giving you a clear overview of your spending patterns and play time.
Concerned family members can reach out to the icrown2a support team for guidance on how to help a loved one who may be struggling with a gambling problem.
Responsible gaming is not just a member's responsibility — it is a two-way commitment between the platform and the player
Every new registration on icrown2a goes through a strict age verification process. Individuals under 18 are not permitted to create an account or access any games on our platform.
Our system continuously monitors member gaming patterns to identify early signs of problem gambling. If a risky pattern is detected, our team will proactively reach out to the member concerned.
All icrown2a marketing campaigns comply with responsible advertising guidelines. We never target promotions at underage individuals or those who have opted out of marketing communications.
All icrown2a customer support staff receive specialised training on how to identify and handle problem gambling cases with sensitivity and professionalism.
The list of members who have self-excluded is stored securely and updated automatically — ensuring no marketing communications or bonus offers are sent to them throughout the exclusion period.
Icrown2a provides easy access to responsible gaming information and professional support resources directly within the platform, ensuring help is always just one click away.
Register with icrown2a today and enjoy a safe, fair, and enjoyable online gambling experience. With comprehensive self-control tools, 24/7 support, and our commitment to responsible gaming, you can play with peace of mind knowing your well-being is always our top priority.
Icrown2a is committed to being a platform you can trust